Welcome! You can raise a request for the Dfns Customer Support Portal using the options provided.
Incorrect Balance or Missing Transaction
If your wallet doesn't reflect your latest transfers or you find a mismatch between the balance shown by Dfns and the on-chain value
Despite our top-level quality of service, it may happen that some actors throughout the vast ecosystem of blockchains and nodes doesn’t give us the information we need to index all your transactions in time. If you do see a missing transaction in your wallet history, or an incorrect balance, please let us know!
Required fields are marked with an asterisk*
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